Net Promoter Score

Rapidly increase your NPS score with our 3-tier communication process. 

customer satisfaction index survey
NPS-CSI-promoter

Promoter

Promoter

Passive

Passive

NPS-CSI-detractor

Detractor

Detractor

NPS is the primary measurement when it comes to customer satisfaction.


Our 3-tier communication process will ensure you get the best possible score and rank high on your manufacturer list.

Our communication process will allow you to react quickly and resolves issues resulting in ...

 

  • Greater customer satisfaction
  • A higher response rates from satisfied customers
  • Better manufacturers survey results.
  • Increased loyalty
  • Improved bottom line
NPS-CSI-communications

Give customers a great experience, and they’ll buy more, be more loyal and share their experience with friends.

96% of customers say customer service is important in their choice of loyalty to a brand.

 A good experience is key in influencing their brand loyalties for 73% of consumers

Customers tell an average of 9 people about a positive experience with a brand, but they tell 16 people about a negative experience.

4255 - suite 100, boul. Lapinière
Brossard QC Canada  J4Z 0C7

4255 - # 100, Lapinière blvd
Brossard QC Canada  J4Z 0C7

HEURES D'OUVERTURE
Lundi au vendredi   8h - 2oh
Samedi   9h - 16h

BUSINESS HOURS
Monday to Friday   8 am - 8 pm
Saturday   9 am - 4 pm

entreprise canadienne
logo Konducto blanc

4255 - suite 100, boul. Lapinière
Brossard QC Canada  J4Z 0C7

4255 - suite 100, boul. Lapinière
Brossard QC Canada  J4Z 0C7

HEURES D'OUVERTURE
Lundi au vendredi   8h - 2oh
Samedi   9h - 16h

HEURES D'OUVERTURE
Lundi au vendredi   8h - 2oh
Samedi   9h - 16h

entreprise canadienne