Our services in brief ...
Department of Service
"Solutions tailored to your specifications and customer habits"
1st service appointment
The first visit to the service is key in retaining your customers, make sure you don't miss anything.
Follow-up of recommended maintenance
With algorithms programmed to track customer behaviors, we communicate with them at the right time.
Relaunch of lost customers
Our tracking systems automatically generate customers who have exceeded their maintenance. We therefore ensure close monitoring in order to bring them back.
Managing dissatisfaction promptly is key in managing customer relationships. We have developed methods and processes to keep you informed quickly.
We are able to take your incoming service calls. This frees up your advisers and gives them more time to take care of your customers.
Tracking end of lease
We follow your customers at the end of the rental in order to convert them into appointments before the end of their term. This gives you the maximum chance of selling them a new vehicle.
With equity monitoring, you are able to contact your customers at the right time and thus not lose your links.
Internet lead management
We ensure rapid and continuous follow-up of your Internet requests until conversion to appointments and post-visit follow-up.
"Services designed to optimize your customer retention."
"Methods and processes designed to facilitate your daily life."
Management of stored tires
Get a daily report from your customers with stored tires. So you can have everything prepared before their arrival.
List of upsales
Your advisors receive every morning a list of their appointments with all the upsales available on the vehicles.
Parts on order
Track your parts on order according to upcoming appointments. You can therefore easily move or confirm your appointments easily.