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Effective Date: April 12, 2020

At Konductö, we take your privacy seriously, which is why we have developed a Privacy Policy that covers how we collect, use, disclose, transfer and store your personal information.
This Privacy Policy describes the data protection practices of Konductö (“Konductö”, “we”, “us” or “our”).

It is the company Groupe FMT 2001 inc. (established at 100-4255 boul. Lapinière, Brossard, Quebec, J4Z 0C7, Canada) which is the data controller for your information.


This Privacy Policy contains the following sections:

Information We Collect
Use of your information
Reasons for using your information
Cookies and Similar Technologies
Analytics tools and online advertisements
Sharing and Disclosure of Your Information
Retention of your information
Rights of data subjects and options available to you
Third Party Links and Features
Information for job seekers
Protection of your information
Job applications
Changes to our privacy policy
Contact details for Konductö


This Privacy Policy applies to information we collect and use about you when you:
visit or use any Konductö website, mobile application, hardware, software, or other Konductö online or mobile service that contains a link to this Privacy Policy, or otherwise displays this Privacy Policy to you;
connect through a Konductö site; Where
participate in a Konductö poll or survey.
We use the term “services” to refer, collectively, to these products and services.
We obtain information about you through the means more fully described below when providing the Services. Please note that we require certain types of information to be able to provide the Services to you. If you do not provide us with this information, or if you ask us to delete it, you may cease to have access to our services or you may no longer be able to use them.

1. Information you provide to us
FMT collects several types of information that you provide directly to FMT. For example, FMT collects information from you through various means:
when it processes your orders;
when it receives requests or questions that you submit in a form or by email;
communications and transactions you have with us (including on our websites, at special events, by telephone, on third-party social networking sites, and by email or post);
as part of the services you use;
when you participate in FMT sweepstakes, contests or surveys;
in any reviews you submit regarding FMT services and products;
in job applications;
when registering your account and product and administering your account;
when uploading or posting content to the Services;
in connection with requests for customer service and technical support.

Other entities of the FMT group may also collect and process the information mentioned above, but the data controller with regard to this processing of information will always remain Groupe FMT 2001 inc., as specified at the beginning of this policy. confidentiality.
Information about you. Some Services do not require you to provide information that directly identifies you by name, but the specific type of information we collect depends on the Services you use, how you use them, and what information you choose to provide. provide. Here are the types of data we collect directly from you, for example:
your name, address, phone number, and email address (and your company name, address, contact information, and other company information, if you use an FMT website or product intended for companies);
login credentials, if you create an FMT account;
billing data such as shipping address, debit or credit card number, verification number and expiration date;
information about your purchases or other transactions you have with us;
information about your interactions with customer service and technical support;
demographic data such as your gender;
if you choose to participate in a study conducted by FMT in relation to our products and services, information provided in connection with that study;
user-generated content you post to FMT’s public online forums;
other information you choose to provide directly to FMT in connection with your use of the Services.

Information about other people.
If you give the reference of a third person so that it benefits from current promotional offers. Some of our products and features allow or require you to create an account and establish an FMT ID. This ID gives you the ability to register for a wide range of FMT services. It also allows FMT to aggregate information collected from different FMT products and services, which helps us provide you with a more integrated and seamless experience across all of our services.

2. Information We Collect by Automated Means
When you use the Services, we collect the information described in this section. As further discussed below, our service providers (which are third party companies working on our behalf) and we may use various technologies, including cookies and other similar tools, to facilitate the collection of this information.

Web sites.
When you use our websites, we collect and analyze information such as your IP address, browser type, browsing language, operating system, state or country from which you connected to the services, software and hardware attributes (including device IDs), referring and exit pages and URLs, platform type, number of clicks, files you download, domain names, pages home page, pages viewed and the order in which you view them, time spent on each page, terms used to search our site, date and time you use the services and upload or post content, error logs and other similar information.

We will ask your permission before collecting information about your exact GPS location. In such case, we will use information about your exact GPS location to provide personalized services, content and promotional offers and other information that may be of interest to you. If you would like us and our service providers to stop collecting and using information about your GPS location, you can turn off the GPS positioning features on your device. Please refer to your device manufacturer’s configuration settings. Please be aware that if you disable these features, you will no longer have access to some or all of the services, content, features and products made available to you through the Services.

3. Information We Collect from Social Media and Other Content Platforms
If you access the Services through a third-party login or account (e.g., through a social network), you may allow us to access certain profile information about you on this social network and store this information. These include your name, gender, profile picture, likes and visits, and your friends list, depending on how you configure your settings in those services. If you do not wish to share this information, do not use a social network login to access the Services. To find out how social networks treat your information, please consult their privacy policies and terms of use, which will allow you to change your privacy settings. When you click “Like” or “Follow” on Facebook, Instagram, Twitter or other social media sites, we may collect certain information from you, including your name, email address and comments or the content items you post that relate to us. We also collect your information if you register for one of our promotions, or submit information to us through the Sites
of social media.

4. Information We Collect From Third Parties
FMT may receive additional information, such as demographic and statistical data, from third parties, such as business partners, marketers, researchers, analysts and other parties, which we may attribute to you by depending on the statistical groups to which you are assigned. We use this information to supplement the information we collect directly from you to understand your potential interests and provide you with more relevant experiences with the FMT brand, and to improve FMT’s products, statistics and advertising.


Our service providers and we use your information (including all information we collect as described in this Privacy Policy) for different business and operational purposes, depending on the type of information collected from and about you, and the type of FMT services you use. This information is used for the following purposes:
fulfill a purchase or provide the services you have requested, including billing and accounting;
respond to your inquiries and provide you with more efficient customer service;
provide you with updates and information regarding products you have purchased from us;
assess and process job applications, as further described below in the Job Applications section;
communicate with you by email, mail or telephone regarding products, services, surveys, surveys, promotions or special events of FMT or third parties, or other matters that we believe may be of interest to you;
Personalize advertisements and content of the Services;
help us better understand your interests and needs, and improve the Services;
carry out analyses, surveys and reports concerning the use of our services;
summarize and extract information from the data drawn from your use of the various services;
provide, manage and improve the Services and their performance, test and create new products and services and new functionalities;
protect our websites, products, software, FMT applications;
understand and resolve application failures and other reported issues;
comply with the procedures, laws and regulations to which we are subject when our legitimate interests, or the legitimate interests of third parties, justify it;
establish, exercise or defend our rights if necessary where our legitimate interests, or the legitimate interests of third parties, justify it.

Combined Information.
For the purposes described in this Privacy Policy, we may combine information we collect through the Services with information we receive from other sources, both online and offline, and use that information in accordance with this Privacy Policy.

Aggregated/anonymized data. We may aggregate and anonymize data collected through the Services so that it is no longer possible to link that information to you or your device (“Aggregated/Anonymized Information”). We may use this aggregated/anonymized information for any purpose, including but not limited to marketing and survey purposes, and we may also share this data with any third parties, including advertisers, promotions partners and sponsors.


The grounds for our use of your information as provided in this Privacy Policy are as follows:
where we need to use your information to carry out certain obligations imposed on us by a contract with you (for example, to comply with the terms of use of our websites, which you have accepted by browsing the websites or registering you, or the contract under which we undertake to provide services to you); Where
where we need to use your information if our legitimate interests, or the legitimate interests of third parties, justify it;
when we have your consent, in accordance with applicable legal requirements, to use your information for a particular purpose;
when we use your information to comply with any applicable legal obligation (for example, to keep track of purchases for tax and audit purposes or to comply with regulations and laws relating to electronic communication and the National DNCL ).


To carry out the collection of the information referred to in the se

Under “Information We Collect Through Automated Means” above, we and our service providers use web server logs, cookies, beacons, SDKs, web beacons, and other tracking technologies. We use these technologies to better understand and record your particular browsing preferences in order to provide you with a more targeted experience in the future.
A web server log is a file that stores website activity.
An SDK or Software Development Kit is a set of tools or code that we embed into our apps and software that allows third parties to collect information about how users interact with the Services.
A cookie is a small text file placed on your computer or mobile device when you visit a site that allows us to: (i) recognize your computer; (ii) store your preferences and settings; (iii) to understand the web pages of the Services that you have visited; (iv) improve your user experience by presenting content and advertisements targeted to your interests and measuring their effectiveness; (v) to carry out investigations and analyses; (vi) to facilitate security and administrative functions. Some cookies are cached in your browser, while those associated with Flash technologies are stored in your Adobe Flash Player files.
Web beacons (sometimes called clear GIFs) are tiny electronic beacons with a unique identifier embedded in websites, online advertisements, and emails; they are designed to: (1) collect usage data such as number of ad impressions or clicks and email open rates; (2) measure the popularity of the Services and related advertisements; (3) gain access to user cookies.
As we adopt new technologies, we may use other methods to collect information.
Please note that you have the option to change your settings regarding sending notifications when a cookie is created or updated, or to block cookies altogether. Consult the help section of your browser to learn more (e.g. Internet Explorer, Google Chrome, Mozilla Firefox or Apple Safari). You can also manage the use of Flash technologies, including Flash cookies and locally stored objects using the Flash management tools available on the Adobe website. Please note that if you block, disable or manage some or all cookies, you may stop having access to certain features or offerings of the Services. For example, to make a purchase on our websites, you will need to agree to receive cookies sent by our sites. If you decide not to accept our cookies, please call us at 1-866-465-3575 to place your order over the phone, or see our Contacts page for other FMT contact information.
To learn more about the cookies we use and their purposes, please see our Cookies Policy. By continuing to use our websites or services, you confirm that you agree to our use of cookies as described in our cookie notice.


1. Analysis tools
We may use third party web analytics services (such as Google Analytics,) as part of our Services to collect and analyze usage data using cookies and other similar tools; conduct audits, investigations or reports; facilitate fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for statistical purposes, you can install the Google Analytics Opt-out Browser Add-on.
If you receive an email from us, we may use certain analytics tools, for example clear GIFs to collect data such as when you opened our message, or whether you clicked on certain links or banners appearing in our message. This data allows us to assess the effectiveness of our communications and marketing campaigns.

2. Online Advertising
The Services may integrate third-party advertising technologies that enable the presentation of relevant content and advertisements of interest with the Services, as well as on other websites you visit and in other applications you use. Advertisements may depend on different factors, such as the content of the pages you consult, the information you enter, e.g. e.g., your age and gender, searches, demographics, user-generated content, and other information we collect from you. These advertisements may be based on your current activity, or your activity over time and on other websites and online services and may be targeted to your interests.
Third parties, whose products or services are accessible or advertised through the Services, may also place cookies or other tracking technologies on your computer, cell phone or other devices to collect information about you. regarding as mentioned above. We also allow third parties (e.g., ad networks and ad servers such as Google Analytics, DoubleClick and others) to serve targeted advertisements to you with the Services, on other sites and in other applications, and to have access to their own cookies or tracking technologies on your computer, cell phone or other device you use to access the Services. Sometimes we share our customer information (such as email addresses) with service providers, who may “match” this information in de-identified form with cookies (or mobile advertising identifiers) and other proprietary identifiers. in order to show you more relevant advertisements when you visit other websites and use other mobile applications.

We do not have access to cookies and tracking technologies that may be placed by these unaffiliated third parties on the device you use to access the Services, and such cookies and tracking technologies placed by third parties are not subject to this privacy policy. If you would like to learn more about targeted advertisements that appear in your browser and how to generally control the cookies placed on your computer to serve you interest-based advertisements, click the link to Network Advertising Initiative cookie opt-out page, Digital Advertising Alliance of Canada opt-out tool, or Your Online Choices to disable cookies to stop receive interest-based advertisements from companies that participate in these programs. To opt out of Google Analytics cookies so that ads from this company stop being shown, or interest-based ads from the Google advertising network, go to the Google Ads Settings page. We have no control over these opt-out links or pages, or over any company’s decision whether or not to participate in these opt-out programs. We are not responsible for the choices you make when using these mechanisms, or for their continued availability or accuracy.
Please note that if you exercise your opt-out rights mentioned above, advertisements will continue to appear on screen when you use the Services, but will no longer be targeted to your online activities over time.

3. Notice Regarding Do Not Track Setting.
The Do Not Track (DNT) setting is a privacy preference offered in some web browsers. We are committed to providing you with meaningful choices regarding the information we collect on our websites for third party purposes and that is why we offer the various opt-out mechanisms mentioned above. However, we do not currently recognize or respond to DNT signals from browsers. Learn more about the Do Not Track option.


FMT shares your information in the following ways:

Affiliates and Subsidiaries. We may share the information we collect with other FMT group companies (e.g., FMT’s manufacturing, distribution and product development companies) for the purposes of providing products and services to you, ensuring a of services between our various products and services, and to improve our products, our services and your customer experience.
Service providers. We share or allow your information to be accessed by a limited number of third parties who perform services on our behalf. They have access to provide these services, but they are not permitted to use your information for any other purpose. They provide us with a wide range of services including billing, sales, marketing, advertising, analytics, research, customer service, shipping and sourcing, data storage, security, fraud prevention, payment processing and legal services.

Protection of FMT and Others.
By using the Services, you acknowledge and agree that we may have access to information we collect about you and that we may retain and disclose such information, if required by law or if we believe in good faith that such access, such retention or disclosure is reasonably necessary to: (a) comply with legal process (subpoena, court order); (b) enforce our Terms of Use, this Privacy Policy, or other contracts with you, including an investigation of any suspected violations thereof; (c) respond to claims that any Content violates the rights of any third party; (d) respond to your requests for customer service; or (e) protect the rights, property, or personal safety of FMT, its agents, affiliates, users, or the public. This includes exchanging information with other companies and organizations for the purposes of fraud protection and spam and malware prevention and other similar purposes.

Transfer of activities
As we continue to develop our business, we may acquire other businesses, merge or establish partnerships with other businesses. As part of such transactions (including in the event of such transactions), User Information may be among the transferred assets. If some or all of FMT’s assets are sold or transferred to a third party, our customer information (including their email addresses) may be one of the transferred assets. If such transfer were subject to additional mandatory restrictions imposed by applicable laws, FMT will comply with such restrictions.
FMT training platform. If you use the FMT Training Platform as part of your job, we may share information about the training modules and other activities you participate in and complete on the Training Platform, depending on the applicable agreement you have entered into. with your employer.

Public forums.
Certain features of our Services may allow you to post comments that will be publicly available to other users. Any information you submit through such features is not confidential, and may be used for any purpose (including in testimonials or other FMT publicity materials). For example, if you submit a product or service review on one of our sites, we may post your review (along with the name provided, if applicable) on other FMT websites and third-party websites. Any information you post openly in this way will be available to the general public and potentially accessible from third-party search engines. Therefore, please exercise due diligence when using these features.
Aggregated/Anonymized Information. From time to time, FMT may release aggregated/anonymized information regarding the use of the Services, for example, by publishing a usage trend report. The communication of this data is not subject to any restrictions.


We keep your information only as long as we need it for the purposes for which it is processed. The length of time we keep your information depends on the purposes for which we collect and use it, as well as compliance requirements under applicable laws.


You have certain rights regarding your information as further described below.

1. Your legal rights
If you would like more information about your rights under applicable laws, please feel free to contact our Data Protection Officer at any time using the contact details set out in the “FMT Contacts” section below. To exercise any of your rights, please email us at
We will consider all requests and provide our response within the time period required by applicable law. However, please note that certain information may be exempted from such requests in certain circumstances, for example, if our legitimate interests justify our further processing.

of your information, or if we have to comply with an obligation imposed by law. We may ask you to provide us with information necessary to confirm your identity before responding to your request, as required or permitted by applicable law.

2. Marketing Communications and Information Sharing
You can instruct us not to use your contact information to communicate with you by email, post or telephone about products, services, promotions or special events that may interest you by contacting us at the coordinates mentioned below. In commercial email messages, you also have the option of having your name removed from the mailing list by following the instructions at the bottom of such emails. Please note that, despite your request, we may still use or disclose certain information as permitted by this Privacy Policy, or as required by applicable law. For example, you cannot remove your name from the sending list of certain operational emails, in particular those concerning our relationship or the transactions concluded with you.

3. FMT Product Orders
To be able to place an order on our websites, you must enable cookies. If you would like to order FMT products or services but have cookies disabled, call us at 1-866-465-3575 to place your order over the phone, or see our Contacts page for other FMT contact information.


We reserve the right to modify this Privacy Policy at any time to reflect changes in laws, our data collection and use practices, the functionality of our services or changes in technology. The revised Privacy Policy will be accessible from the Services. We therefore advise you to review the text of the policy from time to time. To find out if the Privacy Policy has changed since you last viewed it, check the “effective date” at the beginning of the document. If we change this policy in a material way, we will notify you accordingly as required by law. If you continue to use the Services, you confirm that you have read and understood the most recent version of this Privacy Policy.


If you would like to contact us or have any questions or complaints regarding this Privacy Policy, email us at, or see our Contact Us page for other contact information. FMT.

You can also consult our Data Protection Officer using the email address above or by post at the following address: FMT Strategy & Performance, 100-4255 boul. Lapiniere, Brossard, Quebec, J4Z 0C7, Canada