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  • Home
  • Program outline
  • 1st appointment
  • Maintenance
  • Conquest
  • NPS | CSI
  • Specialized services
  • Recall campaigns
  • Automotive service CRM
  • Tire campaigns
  • About us
  • Careers
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Program outline

Konductö's customer service loyalty program leverages dynamic communications and the human touch

More info on the program
program outline

Konductö, reduces your efforts by up to 40% with it's proactive dynamic communications,  customer behavior planning and by leveraging your internal ressources.

Konductö, reduces your efforts by up to 40% with it's proactive dynamic communications,  customer behavior planning and by leveraging your internal ressources.

Get your customers to act between your peak periods so that you get quality time with them.  

Konductö's dynamic communications are deployed between your peak periods and at a rhythm that matches your capacity to handle incoming requests.  Get more out of your team by better distribution workload that will results in happier customers and a better CSI score.

overview peak periods

Enhance your customer journey with our dynamic communications mapped at specific customer touchpoints.

Enhance your customer journey with our dynamic communications mapped at specific customer touchpoints.

emails overview
sms overview
chat overview
calls overview

Transactional communications 

  • 1st service appointment
  • Maintenance follow-up
  • Lost customer conquest
  • Specialized services
  • End of warranty offer

     

Relational communications

  • Welcome communication
  • Service CSI
  • Customer anniversary
program outline communications

Customers are expecting you, to remind them of their maintenance schedule.

Don't wait on your customers to take action and trigger their behavior at your desired moment.  Konductö's customer service loyalty program triggers actions at different customer touchpoints planned around their driving habits and behavior.

Our algorithms calculates the customers driving habits and your recommended maintenance schedule for all makes, models, years. With our communication process scheduled ahead of their due time, this will shorten your customers service intervals so that you get more work orders over your customer lifecycle.

overview satisfied customer
4255 - #100, Lapinière blvd
Brossard QC Canada  J4Z 0C7
4255 - #100, Lapinière blvd
Brossard QC Canada  J4Z 0C7
T. 1-866-463-4440
C. info@konducto.com
T. 1-866-463-4440
C. info@konducto.com
BUSINESS HOURS
Monday to Friday   8 am - 8 pm
Saturday   9 am - 4 pm
BUSINESS HOURS
Monday to Friday   8 am - 8 pm
Saturday   9 am - 4 pm
Program outline
1st appointment
Maintenance
Conquest
NPS | CSI
Tire campaigns

 

Program outline
1st appointment
Maintenance
Conquest
NPS | CSI
Tire campaigns

 

Specialized services
Recall campaigns
Automotive service CRM
About us
Careers
 
Specialized services
Recall campaigns
Automotive service CRM
About us
Careers
 
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© Konductö 2022

Privacy policy
Cookie policy

© Konductö 2022

Konducto canadian business
Konducto canadian business