Program outline
Konductö's customer service loyalty program leverages dynamic communications and the human touch
Konductö, reduces your efforts by up to 40% with it's proactive dynamic communications, customer behavior planning and by leveraging your internal ressources.
Konductö, reduces your efforts by up to 40% with it's proactive dynamic communications, customer behavior planning and by leveraging your internal ressources.
Get your customers to act between your peak periods so that you get quality time with them.
Enhance your customer journey with our dynamic communications mapped at specific customer touchpoints.
Enhance your customer journey with our dynamic communications mapped at specific customer touchpoints.
Transactional communications
- 1st service appointment
- Maintenance follow-up
- Lost customer conquest
- Specialized services
- End of warranty offer
Relational communications
Customers are expecting you, to remind them of their maintenance schedule.
Don't wait on your customers to take action and trigger their behavior at your desired moment. Konductö's customer service loyalty program triggers actions at different customer touchpoints planned around their driving habits and behavior.
Our algorithms calculates the customers driving habits and your recommended maintenance schedule for all makes, models, years. With our communication process scheduled ahead of their due time, this will shorten your customers service intervals so that you get more work orders over your customer lifecycle.
